Today we’d like to introduce you to Laura Stephens.
Hi Laura, we’d love for you to start by introducing yourself
My grandmother called herself a “collector of people”. She met total strangers with an undeniable warmth that drew them in and linked them to her and our family forever. For me, she was the benchmark of love, kindness, gratitude, and community. Her super powers resonated with me on a deep level. In my late 20’s and 30’s, after a couple different jobs in telecom, I felt the want and need to do more for others. I spent the next decade using my customer service, marketing, and project management skills in the non-profit sector. As a consultant working with a variety of large to small size nonprofits, I felt great satisfaction in helping the leadership, staff, and volunteers create sustainable fundraising programs and operations to ensure the long term success of their mission and services. All the while, I was a volunteer myself for a number of causes and organizations. I loved the connection to people and community. Clearly, the theme of “giving back” is in my DNA.
When my husband and I bought our first home, a client of mine referred me to an amazing realtor by the name of Brian Habib. He quickly became a trusted advisor and friend. I was intrigued by every part of the home buying process – and Brian did not mind walking me through everything in more detail than the normal client because of my interest. Throughout the home buying process, it was not lost of me the amount of trust and connection that a great realtor makes with their clients. At that moment, the seed was planted.
Years later, my close friends and realtors Amy and Scott Ryan with Ryan Real Estate Group approached me. They noticed my connection to the community as a community volunteer and my love of networking and customer service. Over wine one night on their back patio, they encouraged me to think about real estate again. The seed was still there growing in my brain and heart. I had listened to their real estate adventures over the years. Maybe could I find a way to water both my community philanthropic seed AND my interest in real estate?
Two years later the seed took root. I became a licensed realtor! After a year as an assistant and getting my license, I began my new adventure merging real estate and kindness in the community. Fast forwarding to today, I use my drive and passion as a full time, professionally certified, licensed REALTOR* serving individuals, families, and communities from North San Diego County all the way to South Bay and everywhere in-between. I remain an active volunteer with a number of nonprofit partners, my children’s schools, local community groups, and more.
My clients are so much more to me than clients. As my grandmother modeled, I strive daily to be a “collector of people”. Strangers that become friends. Clients that can trust me to care, give, and protect them. Community that can rely on me to get involved when and where needed. I am grateful to have the opportunity to be part of other people’s adventures in life!
From my website: Laura’s Intentional Commitment To Kindness
I believe business and kindness can and must work hand in hand successfully.
Kindness is not a weakness. Kindness is my powerful, strategic, actionable commitment to approach the world with respect, intention, and kindness.
I honor all people.
I strive to give my best service to all those I work for and with.
I give back with strategic actions of kindness to elevate individuals and communities.
I will leave the world a better place through my kindness.
Alright, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
Struggles – I moved to San Diego in 2001 to try to begin my nonprofit dream career. No one would hire me as I was overqualified in business. And I knew only one person here, my best friend and roommate Deanne Zander. One day, while job searching online, I saw a commercial for the San Diego Food Bank’s “Taste of the NFL” event. As a football fan, I thought to myself what a cool event AND maybe I could offer to volunteer. I called the phone number on the commercial and was connected to an amazing woman Britta Justesen. I told her I was new in town and wanted to volunteer for this event. She was grateful and signed me up. Turns out, she worked in the fundraising department for Neighborhood House Association (management organization for the Food Bank at the time). We became fast friends and about 4 months later I landed my first non-profit job at the San Diego Food Bank and my non profit career began. (Side note: Britta and I are still close – she officiated my wedding in 2006!)
Building a business from the ground up – this is never easy. I am lucky to have had great mentors like Scott and Amy Ryan. And being with a great brokerage like Twenty Four Seven Realty is truly a leg up. More info available on that if you want….
Thanks – so what else should our readers know about your work?
“Since I was 12, I have been working. Running carwashes to raise funds for my school, working odd jobs for families and neighbors, etc. always with the focus on giving my “customers” the best of me! Combine that energy with my passion to give back to our community and you can connect the dots – exemplary customer service & a commitment to philanthropy. Fast forwarding to today, I use this same drive and passion as a full time, professionally certified, licensed REALTOR* serving individuals, families, and communities from North San Diego County all the way to South Bay and everywhere in-between. Together with my team at 24/7 Realty, we pride ourselves on being available 24/7 to serve you. Our top priorities are excellent service, exemplary expertise, and kindness – you deserve it all! I am a member of San Diego Association of Realtors as well as a number of professional associations. Additionally, as I walk the walk and talk the talk, I am a committed volunteer with a wide variety of non-profit organizations.
What should we know?
Real estate of likely the large most significant transaction of most people’s lives. It is a very intimate process. Trust between client and realtor is essential.
What sets you apart from others? What are you most proud brand wise?
I take my responsibility as an industry leader very seriously. Communication, counsel, industry knowledge, contract and negotiation expertise, connected relationships with other realtors throughout San Diego – I strive to provide the best to my clients because they deserve not just “a realtor” but “a great realtor”. And clients know that they are working with someone that is caring, ethical, expert, and a conscience citizen of the world and the community we live in.
What do you want our readers to know about your brand, offerings, services, etc?
In today’s market, there are so many factors that help clients to have a successful sale/purchase experience. Having a realtor on your side that 1) LISTENS and understands your goals 2) have great communication, negotiation, and problem solving skills along the way, 3) have solid connections in the industry and with other realtors to find prospective sellers/buyers, off market properties, and top quality service providers (contractors/inspectors/etc.) as needed are all part of the complete package. I pride myself in meeting this criteria for each and every client – because they deserve the best!
So maybe we end on discussing what matters most to you and why?
Taking care of others – my clients, my family, my friends, my community, the earth…
My favorite saying – I strive to live so I can show who I am – the first time.
When someone shows you who they are, believe them the first time.
- Email: Lauras@247realty.com
- Website: www.bekindrealty.com
- Instagram: laurastephensrealestate
- Facebook: @LauraStephensRealEstate