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Meet Trailblazer Rachel Lowry

Today we’d like to introduce you to Rachel Lowry.

So, before we jump into specific questions about the business, why don’t you give us some details about you and your story.
I am originally from the L.A. area and the moment that I started my undergrad at SDSU, I knew I would live here forever. I was working for Gap, Inc. at the time and I loved retail leadership so much that I made a career out of it. After a while, I was running Banana Republic stores all over San Diego. The company ended up loving me so much that they moved me to San Francisco to help support our Flagship location in Union Square. I was promoted to the District Manager position and at one point, I was overseeing 300 employees, 30 leaders and hosting C-Suite level executives at the store. I devoted night and day to it and eventually, the stress started affecting my health. After caution from my doctor about my dream of starting a family, I knew I had to change careers and find balance. Finally, after living in San Francisco for five years and devoting 15 years to this company, I knew it was time to go back home… to San Diego.

I found Salon Bordeaux in 2005 and was one of their very first clients. I actually lived across the street from the salon and when I moved to San Francisco, I would still fly back every few months to get a fresh balayage and cut. I didn’t trust anyone else. The owner of Salon Bordeaux, Laura Rice, and I met… and it was love at first sight. When she heard I had quit my job, I started to help out around the salon and turned my role into a consulting one. My small suggestions starting positively affecting the salon. It was soon after she offered me a business partnership and I oversee all retail, operations, people development and client relations. I am currently seven months pregnant and I am so happy with my second life as a female entrepreneur.

Great, so let’s dig a little deeper into the story – has it been an easy path overall and if not, what were the challenges you’ve had to overcome?
In my heart, I always knew I wanted to have my own business. There have been struggles along the way and I definitely made some sacrifices to follow this path; however, Salon Bordeaux is where I am the happiest. My advice to other women is to find people who support you regardless of how crazy your dream may sound. If you tell someone you want to figure out a way to become the next Beyonce, your best friend/partner/family should be there right by your side. It doesn’t mean your biggest supporters always have to agree with you, but if they are contesting what you are doing they need to have the whys behind it and still figure out a way to support you. Maybe, you start out as the Kelly or the Michelle, but either way, they need to be your Tina Lawson dancing front row at your concert. I literally don’t know what I would do without my best friend. When I told her I wanted to move back to San Diego and change careers she arranged our moving truck, helped put my resume together, and met me at the coffee shop to search for jobs when I didn’t know what the hell I was doing. She is always there as a shoulder for me to lean on and, most importantly, laugh with.

My other piece of advice is the willingness to do anything and everything. Someone is always watching. Don’t tell me what you are going to do. Show me! It’s that grit and perseverance that I look for in my employees when hiring now.

Alright – so let’s talk business. Tell us about Salon Bordeaux – what should we know?
I love team building and working with all different types of personalities. We have such a strong team at Salon Bordeaux. Whether you are doing hair, lash extensions or a facial, these things are only a part of the puzzle. Each team member brings a different strength. It’s how we leverage and utilize these strengths to build each other up that makes our business so strong.

My number one focus is on the team; however, it’s their experience that directly affects the client experience. Our paychecks are provided by the customer and if we aren’t exceeding their expectations the second they walk through the door then we have not done our jobs.

Aside from people development, my background is in sales and I have a passion for the product. We recently worked on creating a Shop in Shoppe where we highlight female merchants such as Jax Kelly, Luna Norte, and Craftmossphere.

What’s the most important piece of advice you could give to a young woman just starting her career?
Be nice to everyone. You never know who you will see five or ten years down the road. They could eventually become your greatest ally, so it’s beneficial not to burn bridges.

Pricing:

  • 10% off your first visit to Salon Bordeaux

Contact Info:


Image Credit:

Merrill Melideo

Getting in touch: SDVoyager is built on recommendations from the community; it’s how we uncover hidden gems, so if you know someone who deserves recognition please let us know here.

1 Comment

  1. Judy Berman Silbert

    August 25, 2018 at 4:25 am

    Hoorah for you Rachel! I am not surprised at your success.

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