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Meet Y’vonne Ormond of 5P Consulting in Encinitas

Today we’d like to introduce you to Y’vonne Ormond.

Y’vonne had a vision of a different kind of consulting firm many years back while in the corporate environment. She simply just wanted to help others not ‘sell’ consulting engagements.

Over the years she’s crafted her vision and as a second-time entrepreneur founded 5P Consulting in 2016. She founded 5P with vision of providing a customer experience and startup type feels for her team, building a firm that individuals enjoy coming to work for and with. Every engagement starts with a relationship, a business problem and is results driven. Our differentiator at 5P is we are a ‘design’ to delivery firm.

We focus on the business process first then use technology to make businesses more efficient. We work in the business and applications surrounding the operations. We also select our clients so we can partner not just bring in revenue. This is important because we put efforts into non-profits in San Diego as well. So revenue will drive our community impact. Y’vonne Ormond is a business transformation technology professional with over two decades experience working with organizations ranging from Fortune 50 to Non-Profits. She holds a LEAN Six Sigma Black Belt with a strong emphasis on data management.

Over her career, she’s been in roles in the area of software engineering, project management, delivery leadership, change management to business operations. She spent the first part of our career as a Department of Defense Consultant, mid-point at Pfizer Pharmaceutical as a Global Director, and the last 6 years as an Executive Consultant in the Big 4 and independent space.

Amongst her professional accomplishments, Y’vonne has a passion for giving back to the community. Over the last ten years, she’s volunteered for a variety of community leadership roles working with organizations in the area of Technology, Pharma, Healthcare, and Academics. She’s provided volunteer support at a boardroom level driving strategy, been an active team member for execution of non-profits, writing in the area of special needs, and youth mentoring at a variety of schools in the southern California region. She spent the last year in the role of the San Diego President for the Association of Technology Professionals (AITP) in San Diego. A national non-profit organization focuses on community and technology.

Overall, has it been relatively smooth? If not, what were some of the struggles along the way?
Gosh, where do I start? Being a mother of two kids with ‘unique needs’, personal health challenges and just overall trying to balance different priorities in life. I tend to want to do a lot of things (Mom, Entrepreneur, Community Advocate, Student Mentor, Non-Profit leader, sister, daughter, friend) at the same time and trying to remember what brings happiness and joy to my life. I have had to talk to myself and let go of the fact I cannot do everything 100% so any small impact is good enough.

I’ve learned over my career I’m a values-based person. When I’m in a business situation that the values don’t align I’ve had to put myself on the other side and really think through what needs to be done to get past the difference.

One of the biggest challenges in my career was when I was working with a big brand client many years back and they just didn’t feel my leadership style worked for what they needed. It was a client that had a lot of rotations and politics. They asked me to be removed from their account. I had to learn in consulting to not take this personal. Sometimes not everything works and it’s okay. End of the day I’m here to serve clients and community so having emotional awareness and professionalism is key as I’ve matured in my career.

Please tell us about 5P Consulting.
5P Consulting provides Business Process Transformation and Information Technology Services to companies, helping them work better, save money and be more efficient through technology. We make things repeatable through the process and automate with technology to optimize efficiency.

One thing that I am extremely passionate about is putting profit back into the community through pro-bono consulting and volunteer work. I love working with the students and helping non-profits that can’t afford services like ours. The team and I thrive on making this kind of impact and feel so humbled to be trusted.

If you had to go back in time and start over, would you have done anything differently?
5P is my ‘start over’ consulting company from NARY. I’ve learned a lot which I’m using now in my business. So today I wouldn’t do anything different. What I can share is I should have earlier on brought in my corporate learnings and process to NARY and 5P Consulting.

I was so busy trying not to be ‘corporate’ that I didn’t use structured internal processes for how we ran our business development efforts. Business doesn’t grow organically. If you don’t have a process, targets, incentives and culture to grow with measurable results. I know how to do this but as a leader wasn’t leading these efforts as I should have for the team.

As an entrepreneur it’s hard to run a business, delivery client work, keep your team motivated, be in the community making an impact and growing brand. I had to reprioritize the things I focus on for us. Current Clients, Prospecting client and the 5P Team and Partners. Everything else will fall into place when it’s time.

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