Today we’d like to introduce you to Quentin Hill
Alright, so thank you so much for sharing your story and insight with our readers. To kick things off, can you tell us a bit about how you got started?
We purchased iliac Golf 2.5 years ago. Why? Each piece is custom made for that client. The best players in the world and celebrities used the brand because the quality was second to none, however the prior management group had very poor customer service and fulfillment times.
We felt if we could control production, turn product quickly, and offer incredible customer service, we could turn iliac into a household name.
We all face challenges, but looking back would you describe it as a relatively smooth road?
When we purchased iliac 30 months ago, each factory we worked with didn’t offer the customization we needed and failed to produce orders as quickly as we wanted.
Because of this, we decided to buy and build our own factory in San Marcos, California.
Building out a custom manufacturing process from scratch is incredibly challenging. A few of the most important components have been the back-end coding and software, order tracking, inventory tracking, financing of equipment, the management of human capital, on job training, and quality control.
While challenging, I am a big believer in the following saying: “To truly be successful, you must take a contrarian approach and be right.” iliac is contrarian in comparison to every other brand mass manufacturing overseas.
Is it extremely challenging? Yes. Will iliac win due to substantially higher product quality, customization capabilities, faster turn times, and industry leading customer service? Yes.
We’ve been impressed with iliac Golf, but for folks who might not be as familiar, what can you share with them about what you do and what sets you apart from others?
iliac handcrafts custom leather goods and bespoke apparel for clubs, companies, and individuals that strive to stand out from the status quo.
We’re fortunate to now be the premium offering in shops such as The Grand Del Mar, Rancho Santa Fe, La Jolla Country Club, and The Crosby in San Diego county, along with 100 top clubs domestically, and two dozen in Japan.
We wish for our emblem, the crimson crest, to be widely known and stand for the highest quality craftsmanship and service.
Networking and finding a mentor can have such a positive impact on one’s life and career. Any advice?
We look to the top brands for inspiration. Why is LVMH the industry leader in fashion? Why has Nike been so successful in terms of marketing? Why has Coca Cola had such sustained success? How does Amazon deliver so quickly? How has Nvidia hired such talented people so quickly while maintaining quality?
We do not compare ourselves to others, but rather aim to take the best attributes from each company, piece them together, and make iliac all it can be.
Contact Info:
- Website: https://iliacgolf.com
- Instagram: https://www.instagram.com/iliacgolf/?hl=en
Image Credits
All images are taken by iliac Golf.
