Today we’d like to introduce you to Tom Rummel.
Tom, we appreciate you taking the time to share your story with us today. Where does your story begin?
“Cleaning isn’t just a job for me, it’s kinda been my life! I started out super young, tagging along with my dad and grandma to clean churches for like 8 years. My dad drilled attention to detail into me, and my grandma always said I had a knack for it. I got back into it in my 30s, and then in 2006, my buddy Angelo Vitale brought me on at Presto Cleaning. He’d just started it, and we became awesome friends and a huge support system for each other. Then, in 2020, I took over as the owner-operator.
We run a tight ship now. We’ve got all the necessary protections in place, and we’re crazy selective about our team. We go through tons of applications to find cleaners who meet our standards. My trainer, Art Garcia, is a legend – he knows exactly what it takes to get homes looking their best from his 16 years in the home and janitorial industry. And we’re passionate about providing exceptional customer service. We use green products, so it’s safe for everyone.
But honestly, the most rewarding part is cleaning for cancer patients in treatment. The gratitude they show is just… it’s incredibly powerful. That’s what really drives me.
My goal is to grow by about 14 new clients monthly. With Art’s skills and SIVA Marketing’s magic, I’m confident we’re heading in the right direction!”
We love creating a community where every home is a sanctuary—nurturing healthier lives, and inspiring well-being.
Can you talk to us a bit about the challenges and lessons you’ve learned along the way. Looking back would you say it’s been easy or smooth in retrospect?
It’s not always been smooth and it’s not smooth today. I took over right before COVID hit. We lost about 30% of our clients. Fortunately I’ve always received coaching and my coach taught me how to pivot with lots of COVID protocols for my cleaning techs, our tools, and for our clients. The great part was getting a PPP and another grant during COVID.
Very soon on I realized that I needed much help in hiring. I found an outstanding hiring agency that sends me detailed emails on initially vetted candidates. Then I choose who to send to my website to fill out the online application. It’s not uncommon to go through 150 applications to find my soon to be near highest quality cleaning tech.
And my biggest challenge is to not get too excited about the possibility of more and better marketing. I have to be careful to spend within my means.
We’ve been impressed with Presto Cleaning, but for folks who might not be as familiar, what can you share with them about what you do and what sets you apart from others?
Our mission is to elevate homes and empower lives through luxury eco-friendly cleaning, giving back and exceptional service. Our luxury clean adds details and quality that others miss. Our eco-friendly cleaning is plant based and does the work way better is some situations. We provide our free house cleaning services to cancer patients receiving treatment in our community via our partner Cleaning for a Reason. And our goal is to always provide exceptional customer service.
We are firm certified through IICRC, certified House Cleaning Technician, BBB A+, California Green Business Network certified and have been in Cleaning for a Reason’s Top 100 partner companies for 3 of the last 4 years. Cleaning for a Reason is a US & Canada nonprofit that vets and coordinates cancer patients so that cleaning companies can give them 2 free house cleanings.
We specialize in details, thoroughness, extra cleaning like the door thresholds, wiping down the outside door, and the inside window frames and runners and overall luxury house cleaning.
I am most proud brand wise that we have 5.0 on Google Reviews and a 4.9 overall. This is a major feet and it took a lot of customer feedback to know how to consistently get 5-stars. We try to give each customer 20% more than they expect.
I would like for our readers to know that we love to clean and take it very seriously, including our customer service. We have 4 new offerings: Green Whole Home Disinfection/Deodorizing; and Absolute Reneweal which is the ultimate deep cleaning; Deep Cleaning for Dander Allergies; and Deep Cleaning for Mold Allergies. And we offer special discounts when paid in advance for subscription cleaning. We’re not the cheapest, so if you’re looking for that, then we probably aren’t a good match.
We take pride in seeing how much of a transformation we can give you and how we can help you turn your home into a sanctuary.
Where we are in life is often partly because of others. Who/what else deserves credit for how your story turned out?
My first coach Jeannie Henderson taught me a business system designed wholly for the residential cleaning industry. A godsend. My new coach, Mallory Steele, is both helping me with mindset and with unveiling new & powerful ways for me to help market. Hire Lead Chill is my hiring agency who focuses on hiring only for the cleaning industry and the lawn care industry. Another gem is getting my bookkeeping done in a way that helps me to best understand my numbers done by Blue Skies Services, LLC.. Their work helped me secure tens of thousands of dollars. And finally Siva Creative is SO knowledgeable on cutting edge marketing. I am in such good hands!
Contact Info:
- Website: https://prestocleaning.com
- Instagram: https://www.instagram.com/prestocleaningmaidservice/
- Facebook: https://www.facebook.com/PrestoCleaningSD
- LinkedIn: https://www.linkedin.com/company/prestocleaning/
