Norman Mackenzie shared their story and experiences with us recently and you can find our conversation below.
Good morning Norman, we’re so happy to have you here with us and we’d love to explore your story and how you think about life and legacy and so much more. So let’s start with a question we often ask: Are you walking a path—or wandering?
I often think of life as a journey on a winding path. I’m always curious about what lies around the next bend. This perspective has shaped my thought process in meaningful ways. For example, when facing challenges, I try to view them as opportunities to learn and grow rather than obstacles. I find that each step—whether it’s a smooth stretch of clear path or a rocky patch—offers valuable lessons and helps shape the person I’m becoming. This mindset not only keeps me motivated but also encourages me to appreciate the journey itself, as much as the destination.”
Can you briefly introduce yourself and share what makes you or your brand unique?
My journey began as an eight-year-old moving with my family to California from Okinawa, Japan, where my father served as a Marine. Growing up in a supportive household, I excelled in sports and graduated from San Marcos High School. However, my life took a turn at 21 when I was introduced to drugs and alcohol, leading to significant personal struggles. I faced the painful consequence of losing a son and daughter to my addiction and found myself in and out of jail and prison for seven years.
By 2010, I hit rock bottom, being homeless and that dark moment sparked a desire for change. I sought help from the Salvation Army’s Adult Rehab Center, where I was embraced by caring individuals who believed in me. Since then, I have dedicated my life to helping others who are facing similar struggles. I worked at the Salvation Army for seven years, eventually becoming an Intake Coordinator.
I am driven to serve those who are underserved in San Diego. I now proudly hold a bachelor’s degree in communications, and I am pursuing a master’s degree in Clinical Mental Health Counseling at Grand Canyon University. I empower individuals to find hope and healing, proving that change is possible, one life at a time.
Today I serve as the Manager of Substance Use Disorder Services at Father Joe’s Villages (FJV). Father Joe’s Villages plays a vital role in addressing homelessness in San Diego County. The organization offers a comprehensive range of services designed to provide immediate relief and long-term solutions for those experiencing homelessness.
Father Joe’s Villages’ comprehensive approach focuses on addressing the root causes of homelessness, fostering a pathway toward self-sufficiency and dignity. The organization provides a continuum of housing interventions, including emergency shelter, transitional housing, and permanent supportive housing, creating safe spaces for individuals and families in need. Additionally, Father Joe’s Villages provides essential services such as meals, healthcare, vocational training, mental health support, and substance use disorder recovery programs, including the upcoming opening of a 44-bed detox center on campus. These resources empower individuals to regain stability and independence. By collaborating with local agencies and community partners, Father Joe’s Villages strives to serve the underserved, transforming lives and revitalizing the community, making a tangible impact on the lives of those experiencing homelessness in San Diego County.
Appreciate your sharing that. Let’s talk about your life, growing up and some of topics and learnings around that. What did you believe about yourself as a child that you no longer believe?
As a child, I believed I was invincible and that life would always be smooth and carefree. I thought challenges and hardships were distant concepts, and I could overcome any obstacle without facing serious consequences. Throughout my journey, I’ve come to understand that vulnerability is a part of life, and resilience is built through overcoming adversity. I no longer see myself as invincible but as someone capable of growth and transformation. This shift has allowed me to embrace challenges, learn from my experiences, and recognize the strength that comes from vulnerability and perseverance.
Was there ever a time you almost gave up?
In 2010 when Ihit rock bottom, I was completely broken by my addiction. I found myself living on the streets, homeless and hopeless, consumed by feelings of despair and shame. My life felt like a cycle of chaos, and I almost gave up on everything, believing I was unworthy of change or redemption. The pain of losing my family, son, daughter, and the weight of my addiction felt insurmountable. Yet, in this darkest moment, a flicker of hope emerged, prompting me to seek help and reclaim my life. This turning point defined the beginning of my journey toward recovery and healing. Now, I’m grateful to be reunified with my family and children. I’ve been able to rebuild my life and the relationships that matter most to me.
Next, maybe we can discuss some of your foundational philosophies and views? What’s a cultural value you protect at all costs?
A cultural value I protect at all costs is resilience. It embodies the strength to overcome adversity and adapt to challenges. Growing up with a background shaped by struggles, I have learned that resilience fuels hope and empowerment. This value not only inspires me to persevere in my personal journey but also drives me to support others facing hardships. By championing resilience, I contribute to a culture of strength, growth, and unwavering determination within my community.
Thank you so much for all of your openness so far. Maybe we can close with a future oriented question. Are you tap dancing to work? Have you been that level of excited at any point in your career? If so, please tell us about those days.
Father Joe’s Villages holds a special place in my heart, embodying the purpose and passion I feel toward my work. When I first stepped into this organization, I was filled with an exhilarating sense of excitement, as if I were tap dancing to work each day. I have great mentors, Marc Stevenson, LCSW (Behavioral Health Director) and Megan Partch, PhD (Chief Health Officer), who help guide and direct me in my current position.
The opportunity to directly impact the lives of those experiencing homelessness and support their journeys to recovery has ignited my spirit. I cherish moments spent celebrating clients’ successes and witnessing transformations, which fuel my enthusiasm and commitment. This sense of fulfillment and joy keeps me motivated and eager to make a difference every day.
Contact Info:
- Website: https://my.neighbor.org/about-us/
- Instagram: https://www.instagram.com/fatherjoesvillages/
- Linkedin: https://www.linkedin.com/company/father-joe%27s-villages
- Twitter: https://x.com/fatherjoes
- Facebook: https://www.facebook.com/fatherjoesvillages
- Youtube: http://www.youtube.com/@FatherJoesVillages
Image Credits
Father Joes Villages – Megan Partch PHD
